How to Do When iOS System Repair Failed

If you can’t fix iOS to normal using iOS System Repair, it could be that both your local environment and the device environment are abnormal, please follow the instructions below to retry.

Before we come to real fix, please make sure that you are using the latest version. Here is the latest download link for Windows and Mac versions.

Case 1. If your device is still in recovery mode after repairing

Please process as follows if your device is stuck in recovery mode after system repairing

1.Follow the onscreen instructions to re-enter recovery mode. This is because your device's recovery mode is abnormal, so you will need to re-enter the recovery mode again.

  • For iPhone 8 and above:
  • put iphone x in recovery mode
  • For iPhone 7 and iPhone 7 Plus:
  • put iphone 7 in recovery mode
  • For iPhone 6 and earlier:
  • put iphone 6 in recovery mode

2. Please connect your device to computer using the original Apple lightning cable. Unauthorized cable can cause repair failure.

3. If you are using a desktop computer, it is recommended to reconnect with USB ports in the rear of the computer to ensure stable power. q

4. Check that your network is working properly.

5. Please delete the previous downloaded firmware file and re-download the firmware file to repair operating system.

Case 2. If your device is still in black screen, apple logo, boot loop after repairing

Please follow instructions above from number 2 to 5. Usually after ensuring that all is done perfect for things listed above, the success rate by repairing again is much higher.

If it still fails after trying all above suggestions, please continue to trying the following

1. Close other software related to mobile phone connection on the computer, such as mobile data management software.

2. Turn off the firewall or anti-virus software.

Many books are written on dealing with this type of issue with anti-virus. We do not know what anti-virus/firewall set up you’ve got. The example we’ve given below is for Windows own built in firewall. A firewall stops things getting in and out. It might be the cause of the breakdown in communication with Apple. Here are how to do:

  • Make sure you’ve got the latest version of your anti-virus software.
  • Next, with a BIG WARNING sticker, you can take the risky move of turning off the anti-virus/firewall software. It IS there for a reason. It is there to protect your computer, and everything on it, but just sometimes it seems necessary to take the risk and switch your firewall off.
  • Do not take the chance, be sure that you will switch it back on again!
turn off windows firewall

Last words

If you tried all these but still fails, please contact our support team for further assistance. When submitting the ticket, please tell us the problem with your device, its iOS version, and if there is an error, please attach the error message.

Still have problems?

Please submit an online ticket here and attach your order receipt. We will reply within 48 hours.