Voicemail Not Working on iPhone? [10 Solutions]

Solution 1: Using Custom Greeting

First things first, if you are using the voicemail feature, it’s better to use a custom greeting message instead of the default one. Why? Because when you use the default message, it’s quite possible that people might not hear it properly or leave their message. So, before everything else, make sure to use a custom greeting for your voicemail.

To do this, open the “Phone” app and go to the “Voicemail” tab. Then, click on “Greetings”. A pop-up will appear on your screen. Here select the “Custom” option and click “Record” to record your new custom greeting message.

Solution 2: Turn Off Call Forwarding

Keep in mind that if you have enabled the call forwarding feature on your iPhone, it’s most likely to interfere with the regular voicemail functionality. So, if you want to receive all your voicemails without any conflict, make sure to turn off call forwarding. You can do this by going to the “Settings” menu. In the “Settings” window, click on “Phone” and select “Call Forwarding”. Then, toggle the switch off next to the call forwarding option to disable the feature.

Solution 3: Reset Date & Time

If voicemail not working on iPhone still persists, the next step would be to reset its date & time settings. The general thumb rule says that your device should automatically select the date and time based on your current time zone. Again, you can configure the date & time settings through the “Settings” window. To do this, go to “Settings>General>Date & Time” and then, toggle the “Set Automatically” switch to let your device automatically decide the date & time for your device.

Solution 4: Reset Voicemail Password

Another way to fix voicemail not working on the iPhone is to reset the voicemail password itself. There are different ways to reset the voicemail password, but the easiest way to do this is through the “Settings” menu. Go to “Settings>Phone” and click on the “Change Voicemail Password” option. Then, simply enter the new password to complete the process.

Solution 5: Update iPhone’s Carrier Settings

Pending cellular updates are also a common reason why you might be unable to receive any voicemail messages. So, go ahead and make sure to update the iPhone’s carrier settings. Open the “Settings” app and click on “General”. Then, click on “About” and wait for a few seconds. If there are any network carrier updates, you’ll automatically receive a pop-up to download them.

Solution 6: Fix iOS Problem

If voicemail is still not working on your iPhone, there’s a huge probability that some backend iOS-related bug is triggering the issue. In this situation, it would be far better to choose a dedicated system repair tool such as UltFone iOS System Repair. It’s a professional system repair solution that can automatically resolve 150+ system errors on an iDevice. It means you’ll be able to troubleshoot the voicemail not working on iPhone error without lifting a finger.

Features:

• On an iPhone, iPad, or iPod, simply click once to enter and exit recovery mode.
• Repair more than 150 iOS system issues such as the reboot loop, Apple logo, and blank screen without losing data.
• Reset iPhone/iPad/iPod Touch/iTunes/Finder if you don't have a password.
• All iPhone models and iOS versions are supported, including the current iPhone 13 series and iOS 15, and you can downgrade from iOS 15 to iOS 14 without using iTunes.

Let’s quickly walk you through the step-by-step procedure to fix voicemail not working on iPhone using UltFone iOS System Repair.

• Step 1Install and launch the software on your computer and tap the “Start” button on its home screen to get started.

  

• Step 2Now, connect your iPhone to the system and select “Standard Repair” to proceed further.

  

• Step 3Based on your iPhone’s model and iOS version, the tool will automatically select a compatible firmware package. Simply tap the “Download” button to download this package and make sure your device stays connected to the Internet throughout the process.

  

• Step 4After the firmware package is successfully downloaded, click “Start Standard Repair” to initiate the repairing process.

  

• Step 5Wait for a few minutes and let UltFone iOS System Repair automatically repair your iPhone. Once the process completes, simply disconnect the device from the computer and you’ll be able to access the voicemail feature without any hassle.

  

Solution 7: Turn On/Off Cellular Service

Now, even though this method is not a direct solution to fix voicemail not working, there are many users who have encountered success as well. Simply turn off your cellular network and keep it off for at least 10-20 seconds. Then, enable the cellular services again and check if you are able to access your voicemails or not.

Solution 8: Force Restart Phone App

Sometimes the “Phone” app on your iPhone may stop working temporarily and conflict with the basic voicemail functionality. If that’s the case, all you have to do is swipe up from the home screen to go to the “Recent Apps” tab and forcefully close the “Phone” app. This will automatically reset the application and might resolve the voicemail not working on iPhone error.

Solution 9: Delete Voicemail Box

In case your voicemail gets full and there’s not enough space, your phone won’t save any new voice messages. In this situation, you’ll have to manually clear the voicemail box to make room for new messages. To delete older voicemails on your device, open the “Phone” app and switch to the “Voicemail” tab. Then, tap the “Edit” button at the top-right corner and select the voice messages that you want to delete. Finally, click on the “Delete” button to remove them permanently.

Solution 10: Enable Wi-Fi Calling

If the cellular service is poor in your current location, the voice messages may take several minutes to download completely. Not to mention, if the cellular service is too bad, you might even encounter failed downloads as well. To avoid this situation, it’s always a good strategy to enable Wi-Fi calling and use your Wi-Fi network to download and listen to all your voicemail messages.